Alamo Car Rental Information

Pick-up instructions:

Upon reaching the arrivals hall, kindly proceed to the rental car area by following the designated signs. Complete the rental contract at the Alamo counter, and then follow the given instructions to find your vehicle in the rental car park on the second floor—there's no need for a shuttle service.

You can contact Alamo Madeira airport location at +351 291 522 248

Drop-off instructions: Please clarify Drop-off instructions with Alamo upon Pick-up.

Business hours:

Sunday
07:00 AM - 00:00 PM

Monday
07:00 AM - 00:00 PM

Tuesday
07:00 AM - 00:00 PM

Wednesday
07:00 AM - 00:00 PM

Thursday
07:00 AM - 00:00 PM

Friday
07:00 AM - 00:00 PM

Saturday
07:00 AM - 00:00 PM

Tips for renting a car from Alamo Rent-A-Car at Madeira Airport

1. Book in Advance: To secure the best rates and ensure vehicle availability, it's advisable to book your rental car in advance. This is particularly important during peak travel times.
2. Check for Special Offers: Before making a reservation, check Alamo's official website or inquire about any ongoing promotions, discounts, or special offers. This could help you save on your rental costs.
3. Understand Rental Policies: Familiarize yourself with Alamo's rental policies, including fuel options, mileage limits, and any additional fees. Knowing the terms and conditions beforehand can help you avoid surprises.
4. Provide Necessary Documentation: Ensure you have all the required documentation, including a valid driver's license, credit card, and any additional identification Alamo may request. This helps streamline the rental process.
5. Inspect the Vehicle: Before accepting the rental car, thoroughly inspect it for any existing damage. Note and report any scratches, dents, or issues to the rental staff to avoid being held responsible for pre-existing damages.
6. Fuel Policy Awareness: Understand Alamo's fuel policy. You may have the option to prepay for a full tank or return the vehicle with a full tank to avoid additional charges.
7. Additional Drivers and Fees: If you plan to have additional drivers, check Alamo's policy on adding extra drivers and any associated fees. Some rental companies charge extra for multiple drivers.
8. Return the Car on Time: Adhere to the agreed-upon return time to avoid late fees. If you need to extend your rental period, contact Alamo in advance to make arrangements.
9. Join Loyalty Programs: If you frequently rent cars, consider joining Alamo's loyalty program. Loyalty members often enjoy benefits such as faster check-in and special discounts.
10. GPS and Additional Equipment: If needed, request GPS or any additional equipment when making your reservation. Keep in mind that these may come with extra charges.
11. 45% of our users discovered Alamo rental cars in Madeira for €38 or under.
12. On average, full-size rental cars from Alamo in Madeira are approximately 81% more affordable than other car types.

Alamo Rental Conditions

Driver Requirements

The minimum age for renting is 25 years. For vehicle categories such as Luxury, Minivan, Premium, Fullsize, Compact Elite, SUVs, and Wagons, the minimum rental age is 30. No young driver fee is imposed. There is no specified maximum age.
Deposit and Deductible Policy

A deposit authorization will be placed on the customer's credit card and held until the rental period concludes. The exact deposit amount is established during the pickup process and depends on the selected vehicle type.

Payment Policy

Upon vehicle pickup, customers are required to settle the rental payment and provide a deposit. Accepted payment and deposit methods include MasterCard, Visa, American Express, Visa Debit Card, and MasterCard debit card. Prepaid cards are not accepted. While cash payments are permitted, they must be accompanied by a debit/credit card in the primary driver's name for security purposes. Diners cards are not accepted.

Optional Extras and Services

Special equipment offered includes a GPS Navigation system, Baby seat (for up to 1 year of age), Child seat (for 2-4 years of age), and Booster seat (for 4-10 years of age). Prices for these extras can be found on the booking page.

All additional features can be obtained at the rental counter, with prices contingent on the rental period.

The Delivery/Collection service is available only upon prior request and within city limits. Additional charges will be incurred based on the distance.

Fuel Policy

When leasing a vehicle from Alamo at Madeira Airport, you are presented with three fuel alternatives:

Full to Full (or Same-to-Same): The rental car is provided to you with a full tank, and it must be returned in the same condition. If the tank is not replenished upon return, charges for the missing fuel may apply at an elevated rate.
Prepaid Fuel: You have the choice to prepay for a complete tank of fuel at a predetermined rate. With this arrangement, you can return the car with any fuel level.
Full to Empty: The car is delivered with a full tank, and you return it in an empty state. You pay in advance for the full tank, and there is no reimbursement for any unused fuel.

FAQ's

Alamo Rental Services at Madeira airport FAQs

Where is the Alamo car rental counter situated at Madeira airport?

The Alamo Rent-A-Car rental site is located at Cristiano Ronaldo Airport, 9100-105 Santa Cruz, Portugal

Phone: +351 291 522 248

Does Alamo car rentals accept both credit and debit cards?

Most car rental companies, including Alamo, generally accept major credit cards such as Visa, MasterCard, American Express, and Discover. While debit cards may be accepted, specific conditions typically apply. Some rental locations may require a credit check or impose a temporary hold on funds in your account when using a debit card. It's advisable to inquire directly with Alamo at Madeira Airport for precise details on their credit and debit card policies. In many instances, prepaid cards and cash may not be suitable for the initial reservation or security deposit, and a major credit or debit card in the name of the primary driver is often required.

Does Alamo require a deposit?

Yes, Alamo at Madeira Airport typically requires a deposit when you rent a car. The specific amount of the deposit can vary based on factors such as the type of vehicle rented, the duration of the rental, and other considerations. The deposit is usually held on the customer's credit card for the duration of the rental period and is released upon the return of the vehicle, provided there are no additional charges. It's recommended to check with Alamo directly or review their terms and conditions for the most accurate and up-to-date information regarding deposits at Madeira Airport.

Does Alamo car rentals at Madeira airport allow an additional driver?

Yes, Alamo car rentals at Madeira Airport typically allow for an additional driver. However, it's important to note that an extra fee may be applicable for each additional driver. The specific policies and fees can vary, so it's advisable to check with Alamo directly or review their terms and conditions to get accurate and up-to-date information regarding additional drivers at Madeira Airport.

Are there any additional fees for adding an extra driver to an Alamo rental at Madeira airport?

Yes. There is an extra charge of 12.00 EUR per day, excluding VAT and airport/railway fees, for each additional driver.

Am I able to pick my own Alamo car rentals in Madeira , or will I be assigned a vehicle by the company?

Typically, when arranging a car rental with Alamo in Madeira, you can customize your selection based on your preferences by choosing from the options available within the reserved category. While specifying a particular make and model might not be possible, you often have the flexibility to select a car within the category you've booked, such as compact, intermediate, or SUV.

The specific choices and availability may be influenced by factors such as location, the timing of your reservation, and the current vehicle fleet at the rental office. Additionally, if you have specific preferences or are part of a loyalty program, it could be advantageous to communicate these details when making the reservation or picking up the vehicle.

What amenities do Alamo car rentals at Madeira airport offer?

Alamo at Madeira Airport offers supplementary services, including choices such as child seats, GPS systems, and ski racks, all available for an extra daily charge.

What type of documentation is required to rent Alamo car rentals at Madeira airport?

To initiate the rental process, you must possess a valid driver's license with a photo, a credit card, the reservation confirmation, and either a passport or national ID. Additionally, information for any additional drivers is necessary.

How much does it cost to rent a car from Alamo Rent-A-Car at Madeira airport?

On average, a rental car from Alamo Rent-A-Car at Madeira airport costs €29 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year.

What is the most popular rental car from Alamo Rent-A-Car at Madeira airport?

The Mini category, exemplified by vehicles like the Fiat 500 or similar models, is the most commonly reserved type of rental car from Alamo in Madeira.

Does Alamo Rent-A-Car offer shuttle or airport pick-up services from Madeira airport (Madeira )?

Yes

Alamo Return and Extension Policies

Where do I drop off My Alamo rental car at Madeira airport?

Bring the vehicle back to the designated airport rental car parking area. Ensure the vehicle is parked in a spot designated by Enterprise. Leave the keys in the drop box positioned on the wall of the car rental center next to the main doors before proceeding to the airport terminal.

Can I drop off the Alamo rental car at Madeira airport after business hours?

The grace period will be acknowledged exclusively during business hours. The designated time, within regular working hours, during which the car remains assured for the customer if there is a delay in pick-up (known as the grace period) is 29 minutes. If the customer exceeds the 29-minute limit for returning the vehicle, additional daily charges will be incurred, in addition to any other rental charges.

What if I need to return my Alamo rental car late?

If the vehicle is brought back within two hours of the original rental time on the following day, extra hourly charges will apply. Returning the vehicle two hours or more after the initial rental time on the subsequent day will result in being billed for an additional full day of rental.

Can I extend my Alamo car rental if I need the car longer?

Certainly. If you desire to extend an Alamo rental, any extra charges for the extension must be paid directly to the rental location at the prevailing local rate. It's important to note that the initial rental rate is not guaranteed for the extended duration of the rental term.

Can I return the Alamo rental car to a different location?

Alamo, like many other car rental companies, often allows one-way rentals. However, there may be additional fees or restrictions associated with returning the car to a different location. For the most accurate and current information regarding the possibility of returning the rental car to a different location at Madeira Airport, it is advisable to contact Alamo's customer service or refer to their official website.

Are there any additional fees or charges for returning the Alamo rental car to a different location?

Certainly, returning an Alamo rental car to a different location may incur additional fees, such as a one-time drop charge, mileage charges, or an adjusted rental rate for one-way rentals. The specific cost can vary depending on the drop-off location.