Dollar Rome Airport Information

Pick-up instructions:

Upon reaching the airport, head to the rental car counter in the arrivals hall to collect your rental agreement. Follow the given instructions to locate your vehicle in the rental car park on the second floor—there's no need for a shuttle.

 

For assistance, contact Dollar Rome airport at +39 06 6501 1553 or visit Car Rental Rome Airport for more information.

Drop-off instructions: Please clarify Drop-off instructions with Dollar upon Pick-up.

 

Business hours:

Sunday

07:00 AM - 00:00 PM

Monday

07:00 AM - 00:00 PM

Tuesday

07:00 AM - 00:00 PM

Wednesday

07:00 AM - 00:00 PM

Thursday

07:00 AM - 00:00 PM

Friday

07:00 AM - 00:00 PM

Saturday

07:00 AM - 00:00 PM


Tips for renting a car from Dollar Rent-A-Car at Rome airport

 

1. Book in Advance: Secure your rental car by booking in advance, especially during peak travel times. This ensures availability and may also lead to better rates.

 

2. Review Rental Terms: Carefully read and understand Dollar Rent-A-Car's terms and conditions. Take note of fuel policies, mileage limits, and any additional fees that may apply.

 

3. Provide Accurate Information: When making a reservation, provide accurate information regarding your flight details and any special requests. This helps Dollar Rent-A-Car better assist you upon your arrival.

 

4. Membership Programs: Check if Dollar Rent-A-Car offers any membership or loyalty programs. Joining such programs may provide you with benefits like discounts, upgrades, or faster check-in processes.

 

5. Inspect the Vehicle: Before leaving the rental facility, thoroughly inspect the car for any pre-existing damages. Note and document any issues to avoid being charged for them upon return.

 

6. Choose the Right Vehicle: Select a vehicle that suits your needs and preferences. Consider factors like size, fuel efficiency, and any additional features you may require.

 

7. Understand Insurance Options: Familiarize yourself with the insurance options offered by Dollar Rent-A-Car. Determine if your existing insurance coverage or credit card provides sufficient protection, and choose accordingly.

 

8. Return on Time: Adhere to the agreed-upon return time to avoid late fees. If you need to extend your rental, contact Dollar Rent-A-Car in advance to make arrangements.

 

9. Save Contact Information: Save the contact information for Dollar Rent-A-Car's Rome airport location. This can be useful in case you need assistance or have any inquiries during your rental period.

 

10. Fill Up Before Return: If Dollar Rent-A-Car requires you to return the car with a full tank, plan to fill up at a nearby gas station before returning the vehicle to avoid additional charges.

 

11. Keep Necessary Documents: Ensure you have all necessary documents, including your driver's license, credit card, reservation confirmation, and any identification required by Dollar Rent-A-Car. 

 

 

 

Dollar Rental Conditions

  • Driver Requirements
 

The minimum age for rental is 21 years, with a young driver fee applicable to those under 25. There is no specified maximum age, and no senior driver fee is imposed. The driver's license must have been issued by authorized authorities at least 1 year before the rental commencement date.

 
  • Deposit and Deductible Policy
 

A deposit will be placed on the customer's credit card and will remain blocked until the conclusion of the rental period. The specific deposit amount will be determined at the time of pickup, as it varies based on the type of vehicle selected. Additionally, a fuel tank deposit is mandatory when collecting the vehicle.

 
  • Payment Policy
 

Upon pickup, customers must settle the rental amount and provide a deposit. The deposit can be left using the following methods: Diners, MasterCard credit card, VISA credit card, American Express credit card. For Luxury, Premium, Cabrios, and Special car group rentals, a minimum of two credit cards issued in the main driver's name is necessary. Only cards issued in the primary driver's name are accepted, and Visa Electron, Maestro, PayPal, and Prepaid cards are not accepted.

 
  • Optional Extras and Services
 

Dollar provides additional conveniences for car rentals at Rome airport, including GPS systems, infant and toddler seats, booster seats, and toll payment tags/passes. These amenities can be requested when making your reservation, and there will be an additional daily charge. Payment for these extras is to be made in the local currency at the rental desk.

 
  • Fuel Policy : 
 

The vehicle comes with a full tank of fuel and must be returned with an equivalent amount to avoid extra charges. Alternatively, renters can choose to purchase a full tank of fuel at the rental commencement and return the tank empty. For electric vehicles, it is necessary to return them with the same battery charge as when picked up to avoid additional charges (calculated per kWh). An additional administrative fee will be applied if a vehicle is returned with less than 30% battery charge remaining.

 

FAQ's

Dollar Rental Services at Rome airport FAQs

    Yes, Dollar typically requires a deposit when renting a car at Madeira Airport. The exact amount of the deposit is determined at the time of pick-up and is dependent on factors such as the chosen vehicle type. It's essential to check the specific deposit requirements and policies with Dollar at the time of booking or pick-up, as they may vary based on rental conditions and country regulations. Different car categories may have different deposit amounts.

    Yes, Dollar car rentals at Madeira Airport usually allow an additional driver. However, it's important to note that an extra fee may apply for each additional driver. Additionally, both the primary renter and any additional drivers must meet the age and licensing requirements specified by Dollar. During the vehicle pickup process, all drivers, including the main driver and any additional drivers, must be present and provide valid documentation. For the most accurate and up-to-date information on additional driver policies and fees, it is recommended to check Dollar's terms and conditions or contact them directly.

    Yes. Typical daily expense: €12

    Dollar at Madeira Airport provides additional amenities for added convenience, including GPS systems, infant and toddler seats, booster seats, and toll payment tags/passes. You can request these optional features when making a reservation, and there will be an extra daily charge. Payment for these amenities is required in the local currency at the rental desk.

    To obtain a car rental from Dollar at Madeira Airport, you need to have a valid driver's license, a photo ID (such as a passport or national ID), and a primary credit or debit card in your name with an adequate amount of available credit or funds.

    On average, a rental car from Dollar Rent-A-Car at Madeira  airport costs €11 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    Economy (such as Ford Fiesta or equivalent) is the car rental type most commonly selected from Dollar in Madeira.

    Yes

    Directions to the rental car area can be found in the Arrivals Area. When returning your vehicle, head to the same location where you initially picked it up, located in Buildings A, B, or C of the Multilevel Parking. Follow the road signs on the Madeira-Fiumicino motorway as you approach the airport.

    Support beyond regular business hours can be arranged upon request and is subject to an additional fee. During standard business hours, there is a 29-minute grace period, ensuring that the car is secured for the customer even in the event of a delayed pickup.

Dollar Return and Extension Policies

    If you anticipate returning your Dollar rental car late at Madeira Airport, it's crucial to familiarize yourself with the company's policies and potential consequences. Here are some general steps and considerations:

    • Check Terms and Conditions: Review the terms and conditions outlined in your Dollar rental agreement, specifically those related to late returns. Information about late fees and policies should be clearly stated in this document.
    • Grace Period: Some rental companies provide a grace period, allowing you to return the car without incurring additional charges. Confirm the duration of the grace period specified in your rental agreement.
    • Communicate with Dollar: If you foresee a late return, it's advisable to contact Dollar as soon as possible. They may provide guidance on the next steps and inform you about any potential fees.
    • Late Return Fees: Dollar, like many rental companies, typically imposes additional fees for late returns. These fees can vary, so it's important to understand the specific charges outlined in your rental agreement.
    • Plan Ahead: If you anticipate being late, consider adjusting your rental period in advance if possible. Planning ahead may help you avoid unnecessary fees associated with late returns.
    • Return the Car Promptly: Aim to return the car as promptly as possible to minimize the potential for additional charges. Keep in mind that returning the car later than the agreed-upon time may result in extra fees.

    Certainly, you have the option to extend the duration of your Dollar car rental if you need the vehicle for a longer period at Madeira Airport. To initiate an extension of your rental period, it is recommended to contact Dollar at your earliest convenience. Ideally, reach out to Dollar before the specified end date and time outlined in your rental agreement.

    You can contact Dollar customer service using the phone number provided on your rental agreement or visit the Dollar rental office located at the airport. Discuss your need for additional rental days and inquire about the associated charges based on the pay-at-location rates.

    Yes, you can rent a Dollar vehicle at Madeira  airport and return it to another location. 

    Yes. A fee of €13 applies for changes to the return arrangement.

    The National Rent-A-Car rental site is located at Cristiano Ronaldo Airport, 9100-105 Santa Cruz, Portugal

     Phone:+351 291 522 248

    National Car Rental at Madeira Airport usually welcomes major credit cards such as American Express, Diners Club, MasterCard, and VISA. Additionally, debit cards bearing the MasterCard or VISA logo, issued in the main driver's name, are typically accepted.

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